Our Policy describes the types of Personal and/or Business Information we collect, why and how we use the information, with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.
The Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 defines “Personal Information” as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person. Therefore, for the purpose of this Policy, the term “Personal Information” shall include, without limitation, any and all information that you disclose to Svakarma and which can be used to uniquely identify or contact you or reasonably can be linked to information that identifies you. For example, including but not limited to:
In the course of accessing or using the Svakarma website, you may disclose certain information about your business. Business Information may include without limitation:
Such Personal and Business Information may be collected, either manually or by automated means, with regards to services we provide including during the course of your registering as a user on the Svakarma’s website or availing certain services offered on the website.
Non-Personal Information means information that does not specifically identify an individual or business, but includes information from you, such as your browser type, the URL of the previous website you visited, your Internet Service Provider (ISP), operating system and your Internet Protocol (IP) address. Svakarma may also collect Non-Personal Information that you voluntarily provide, such as information included in response to a questionnaire or a survey conducted by Svakarma.
Public Records are records that are created and maintained by government agencies or law enforcement authorities, and are open for public inspection, although such access may be limited to certain permissible purposes. For example, Svakarma may have access to documents uploaded by your business on the Ministry of Corporate Affairs website, including incorporation documents, compliance forms and annual return filings.
Information provided for Svakarma’s services:
Svakarma may collect information from you when you provide it to Svakarma to access its website or when you register for one of its products or services. For example, if you send an email or submit information via a form on the Svakarma website, Svakarma may collect any Personal and/or Business Information or any other information you provide.
Information from using cookies and similar technologies:
Information we collect automatically:
There is certain information that we collect automatically as the result of your use of the Platform, or through the use of web analytics services. This information includes but is not limited to:
Except as described in this Policy, Svakarma will not share your Personal and/or Business Information with other entities or individuals outside of Svakarma, unless it has received your express consent.
Disclosure to Government authorities or as required by law:
Svakarma may share your Personal and/or Business Information with Government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by law. Svakarma warrants that such information will be disclosed only in accordance with applicable laws and regulations.
Disclosure to third-party vendors/contractors:
Svakarma may engage third party vendors and/or contractors to perform certain support services for Svakarma, including, without limitation, software maintenance services, advertising services, web hosting services, cloud telephony services, cloud-based support services and such other related services which are required by Svakarma to provide its services efficiently. Svakarma may also share information with credit bureaus, credit rating agencies and credit reference agencies, and, in the event of default, to debt collection agencies. These third parties may have limited access to your Personal and/or Business Information. If they do, this limited access is provided so that they may perform these tasks for Svakarma and they are not authorized by Svakarma to otherwise use or disclose your Personal and/or Business Information, except to the extent required by law.
Disclosure to acquirers:
Svakarma may disclose and/or transfer your Personal and/or Business Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of Svakarma.
Svakarma considers the confidentiality and security of your information to be of utmost importance. It therefore uses industry standards, and physical, technical and administrative security measures to keep your Personal and/or Business Information confidential and secure and Svakarma will not share your Personal and/or Business Information with third parties, except as otherwise provided in this Policy. Please be advised, however, that while we strive to protect your Personal and/or Business Information and privacy, we cannot guarantee or warranty its absolute security when your information is transmitted over the internet into the Svakarma website. We use various security measures including, but not limited to:
Access to your online account on the Svakarma website is password protected and this helps to secure your account information. You are solely responsible for maintaining the confidentiality of that password. If you provide someone else with access to your password, they will have the ability to view information about your account and make changes through the Svakarma website.
Please note Svakarma’s websites are not intended for children under the age of eighteen years without the permission of a parent or guardian. Please contact us to take appropriate action if you believe that a child has submitted personally identifiable information on or through our website without the consent and supervision of a parent or guardian.
You have a choice about how Svakarma uses your Personal and/or Business Information to communicate with you, send you marketing information, and provide you with customized and relevant content.
During registration and when availing services, you can set your email preferences with respect to receiving certain communications from Svakarma. In addition, all of Svakarma’s newsletters and other general email marketing communications also include an "unsubscribe" opt-out link that you may use to ask that Svakarma discontinues such emails to you. However, you will not be able to opt-out of receiving administrative messages, customer service responses or other transactional communications.
If you withdraw your consent for the use or disclosure of your Personal and/or Business Information for the purposes set out in this Policy, you may not have access to all of Svakarma’s products and services and Svakarma may not be able to provide services to you efficiently.
User Discretion and Opt Out:
You agree and acknowledge that you are providing your information out of your free will. Subject to certain exceptions prescribed by law and provided Svakarma can authenticate your identity, you can contact Svakarma at email@example.com or send mai
to Svakarma Finance Private Limited, 223, T.V. Industrial Estate, S.K Ahire Marg, Worli, Mumbai – 400 030 to:
Write to Svakarma at: SVAKARMA FINANCE PRIVATE LIMITED at 223, TV Industrial Estate, SK Ahire Marg, Worli, Mumbai - 400030.